City of New Braunfels - (TX)
Municipal electric utility · Texas · #302 of 3,199 U.S. utilities by customers · EIA utility #13418
City of New Braunfels - (TX) is a municipal electric utility serving 63,847 customers in Texas. In 2025 it sold 1,843 gigawatt-hours of electricity for $197.02M in revenue, an average realized rate of 10.69¢ per kWh across all customer classes and 12.39¢ per kWh for residential customers. Its reported service territory covers 2 counties. EIA records its activities as: transmission, distribution, bundled.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 57,050 | 729 | $90.23M | 12.39¢ | |
| Commercial | 6,779 | 502 | $58.12M | 11.59¢ | |
| Industrial | 18 | 613 | $48.67M | 7.94¢ | |
| Total | 63,847 | 1,843 | $197.02M | 10.69¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (1,064 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 48,910 | 1,651 | $155.21M | 10.89¢ |
| 2022 | 52,503 | 1,771 | $208.93M | 13.55¢ |
| 2023 | 54,124 | 1,769 | $201.34M | 12.95¢ |
| 2024 | 60,463 | 1,745 | $201.75M | 13.18¢ |
| 2025 | 63,847 | 1,843 | $197.02M | 12.39¢ |
Reliability (2025)
Average outage time (SAIDI): 58 minutes per customer per year
Average outages (SAIFI): 0.80 per customer
Average restoration time (CAIDI): 73 minutes
As reported for Texas under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 1,950 GWh
Winter peak demand: 341 MW
Energy losses: 5.4% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 99.9% of 63,895 meters
Customer-sited generation (net metering): 1,378 installations, 11.7 MW of capacity
Counties served
Comal, TXGuadalupe, TX
Other large utilities in Texas
- TXU Energy Retail Co, LLC - 1,867,539 customers, residential 19.36¢
- Reliant Energy Retail Services - 1,646,366 customers, residential 18.38¢
- City of San Antonio - (TX) - 986,641 customers, residential 12.40¢
- Austin Energy - 577,889 customers, residential 13.14¢
- Entergy Texas Inc. - 531,824 customers, residential 13.89¢
- Pedernales Electric Coop, Inc - 474,954 customers, residential 12.75¢
- Just Energy - 474,201 customers, residential 16.82¢
- El Paso Electric Co - 470,748 customers, residential 13.01¢
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #13418 in the EIA frame.