UGI Utilities, Inc
Investor Owned electric utility · Pennsylvania · #307 of 3,199 U.S. utilities by customers · EIA utility #19390
UGI Utilities, Inc is a investor owned electric utility serving 61,748 customers in Pennsylvania. In 2025 it sold 779 gigawatt-hours of electricity for $142.69M in revenue, an average realized rate of 18.31¢ per kWh across all customer classes and 19.77¢ per kWh for residential customers. Its reported service territory covers 2 counties. EIA records its activities as: transmission, buying transmission, distribution, retail marketing.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 54,721 | 561 | $110.98M | 19.77¢ | |
| Commercial | 6,949 | 188 | $28.22M | 15.04¢ | |
| Industrial | 78 | 30.3 | $3.49M | 11.52¢ | |
| Total | 61,748 | 779 | $142.69M | 18.31¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (855 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 63,019 | 761 | $85.02M | 11.36¢ |
| 2022 | 63,162 | 792 | $130.43M | 17.14¢ |
| 2023 | 61,450 | 733 | $126.77M | 18.68¢ |
| 2024 | 61,494 | 754 | $129.83M | 18.93¢ |
| 2025 | 61,748 | 779 | $142.69M | 19.77¢ |
Reliability (2025)
Average outage time (SAIDI): 56 minutes per customer per year
Average outages (SAIFI): 0.58 per customer
Average restoration time (CAIDI): 97 minutes
As reported for Pennsylvania under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 852 GWh
Winter peak demand: 217 MW
Energy losses: 8.3% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 0.0% of 63,290 meters
Customer-sited generation (net metering): 446 installations, 4.6 MW of capacity
This utility also reported 1,319 delivery-only customers (217 GWh delivered) in 2025. Delivery figures are excluded from the totals above because the same electricity is also reported by the energy supplier - see Methodology.
Counties served
Luzerne, PAWyoming, PA
Other large utilities in Pennsylvania
- FirstEnergy Pennsylvania Electric Co - 1,646,917 customers, residential 18.76¢
- PECO Energy Co - 1,326,554 customers, residential 18.02¢
- PPL Electric Utilities Corp - 934,737 customers, residential 18.60¢
- Reliant Energy Northeast LLC - 547,853 customers, residential 12.91¢
- Duquesne Light Co - 476,364 customers, residential 23.47¢
- CleanChoice Energy, Inc. - 215,303 customers, residential 16.37¢
- SmartEnergy Holdings, LLC - 199,336 customers, residential 15.49¢
- Inspire Energy Holdings, LLC - 191,325 customers, residential 15.63¢
All Pennsylvania utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #19390 in the EIA frame.