Town of High Point
Municipal electric utility · North Carolina · #391 of 3,199 U.S. utilities by customers · EIA utility #8571
Town of High Point is a municipal electric utility serving 44,670 customers in North Carolina. In 2025 it sold 1,175 gigawatt-hours of electricity for $129.47M in revenue, an average realized rate of 11.02¢ per kWh across all customer classes and 11.66¢ per kWh for residential customers. Its reported service territory covers 4 counties. EIA records its activities as: distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 38,553 | 431 | $50.26M | 11.66¢ | |
| Commercial | 5,932 | 628 | $67.62M | 10.77¢ | |
| Industrial | 185 | 116 | $11.59M | 10.01¢ | |
| Total | 44,670 | 1,175 | $129.47M | 11.02¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (932 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 43,204 | 1,174 | $128.29M | 12.61¢ |
| 2022 | 43,313 | 1,173 | $124.16M | 11.70¢ |
| 2023 | 43,822 | 1,146 | $122.83M | 11.78¢ |
| 2024 | 44,195 | 1,144 | $123.07M | 11.63¢ |
| 2025 | 44,670 | 1,175 | $129.47M | 11.66¢ |
Reliability (2025)
Average outage time (SAIDI): 108 minutes per customer per year
Average outages (SAIFI): 1.39 per customer
Average restoration time (CAIDI): 78 minutes
As reported for North Carolina under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 0.0 GWh
Wholesale power purchased: 1,182 GWh
Winter peak demand: 220 MW
Energy losses: 0.6% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 0.0% of 44,670 meters
Counties served
Davidson, NCForsyth, NCGuilford, NCRandolph, NC
Other large utilities in North Carolina
- Duke Energy Carolinas, LLC - 2,962,438 customers, residential 13.43¢
- Duke Energy Progress - (NC) - 1,782,155 customers, residential 15.07¢
- EnergyUnited Elec Member Corp - 145,028 customers, residential 11.61¢
- Brunswick Electric Member Corp - 118,326 customers, residential 13.34¢
- Union Electric Membership Corp - (NC) - 90,148 customers, residential 13.92¢
- Jones-Onslow Elec Member Corp - 85,801 customers, residential 13.39¢
- Fayetteville Public Works Commission - 85,088 customers, residential 12.14¢
- Blue Ridge Elec Member Corp - (NC) - 81,175 customers, residential 14.92¢
All North Carolina utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #8571 in the EIA frame.