Public Service Co of NM
Investor Owned electric utility · New Mexico · #69 of 3,199 U.S. utilities by customers · EIA utility #15473
Public Service Co of NM is a investor owned electric utility serving 556,585 customers in New Mexico. In 2025 it sold 10,045 gigawatt-hours of electricity for $1.19B in revenue, an average realized rate of 11.87¢ per kWh across all customer classes and 16.35¢ per kWh for residential customers. Its reported service territory covers 19 counties. EIA records its activities as: generation, transmission, distribution, wholesale marketing.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 496,914 | 3,312 | $541.56M | 16.35¢ | |
| Commercial | 59,491 | 3,847 | $479.30M | 12.46¢ | |
| Industrial | 180 | 2,887 | $171.25M | 5.93¢ | |
| Total | 556,585 | 10,045 | $1.19B | 11.87¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (555 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 540,035 | 9,163 | $1.05B | 14.51¢ |
| 2022 | 543,647 | 9,517 | $1.06B | 14.39¢ |
| 2023 | 548,019 | 9,667 | $1.13B | 15.21¢ |
| 2024 | 552,638 | 9,875 | $1.15B | 15.57¢ |
| 2025 | 556,585 | 10,045 | $1.19B | 16.35¢ |
Reliability (2025)
Average outage time (SAIDI): 125 minutes per customer per year
Average outages (SAIFI): 0.94 per customer
Average restoration time (CAIDI): 134 minutes
As reported for New Mexico under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 4,483 GWh
Wholesale power purchased: 11,119 GWh
Winter peak demand: 1,614 MW
Energy losses: 12.8% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 0.0% of 583,150 meters
Customer-sited generation (net metering): 49,042 installations, 384.5 MW of capacity
Counties served
Bernalillo, NMCatron, NMCibola, NMCurry, NMDona Ana, NMGrant, NMHidalgo, NMLincoln, NMLuna, NMMcKinley, NMOtero, NMSan Juan, NMSan Miguel, NMSandoval, NMSanta Fe, NMSocorro, NMTorrance, NMUnion, NMValencia, NM
Other large utilities in New Mexico
- City of Farmington - (NM) - 45,167 customers, residential 12.95¢
- Jemez Mountains Elec Coop, Inc - 31,792 customers, residential 15.76¢
- Kit Carson Electric Coop, Inc - 31,076 customers, residential 15.68¢
- Continental Divide El Coop Inc - 23,458 customers, residential 16.87¢
- Central New Mexico El Coop, Inc - 21,230 customers, residential 17.39¢
- Otero County Electric Coop Inc - 20,763 customers, residential 19.56¢
- Lea County Electric Coop, Inc - (NM) - 16,775 customers, residential 10.93¢
- Central Valley Elec Coop, Inc - 14,927 customers, residential 9.79¢
All New Mexico utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #15473 in the EIA frame.