Pacific Gas & Electric Co.
Investor Owned electric utility · California · #13 of 3,199 U.S. utilities by customers · EIA utility #14328
Pacific Gas & Electric Co. is a investor owned electric utility serving 2,008,682 customers in California. In 2025 it sold 24,189 gigawatt-hours of electricity for $8.78B in revenue, an average realized rate of 36.32¢ per kWh across all customer classes and 37.52¢ per kWh for residential customers. Its reported service territory covers 50 counties. EIA records its activities as: generation, transmission, buying transmission, distribution, bundled.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 1,738,444 | 9,672 | $3.63B | 37.52¢ | |
| Commercial | 200,371 | 7,356 | $2.83B | 38.42¢ | |
| Industrial | 69,867 | 7,161 | $2.33B | 32.54¢ | |
| Total | 2,008,682 | 24,189 | $8.78B | 36.32¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (464 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 2,269,282 | 33,925 | $8.02B | 25.86¢ |
| 2022 | 2,119,635 | 31,147 | $8.83B | 30.98¢ |
| 2023 | 2,121,553 | 26,773 | $8.59B | 34.04¢ |
| 2024 | 2,146,852 | 27,133 | $10.23B | 39.62¢ |
| 2025 | 2,008,682 | 24,189 | $8.78B | 37.52¢ |
Reliability (2025)
Average outage time (SAIDI): 273 minutes per customer per year
Average outages (SAIFI): 1.63 per customer
Average restoration time (CAIDI): 167 minutes
As reported for California under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: 31,259 GWh
Wholesale power purchased: 39,687 GWh
Winter peak demand: 12,280 MW
Energy losses: 12.8% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 99.2% of 5,801,008 meters
Customer-sited generation (net metering): 961,980 installations, 9,841.5 MW of capacity
This utility also reported 3,719,651 delivery-only customers (47,571 GWh delivered) in 2025. Delivery figures are excluded from the totals above because the same electricity is also reported by the energy supplier - see Methodology.
Counties served
Alameda, CAAlpine, CAAmador, CAButte, CACalaveras, CAColusa, CAContra Costa, CAEl Dorado, CAFresno, CAGlenn, CAHumboldt, CAKern, CAKings, CALake, CALassen, CAMadera, CAMarin, CAMariposa, CAMendocino, CAMerced, CAModoc, CAMonterey, CANapa, CANevada, CAPlacer, CAPlumas, CASacramento, CASan Benito, CASan Bernardino, CASan Diego, CASan Francisco, CASan Joaquin, CASan Luis Obispo, CASan Mateo, CASanta Barbara, CASanta Clara, CASanta Cruz, CAShasta, CASierra, CASiskiyou, CASolano, CASonoma, CAStanislaus, CASutter, CATehama, CATrinity, CATulare, CATuolumne, CAYolo, CAYuba, CA
Other large utilities in California
- Southern California Edison Co - 3,735,576 customers, residential 31.48¢
- Los Angeles Department of Water & Power - 1,516,453 customers, residential 26.48¢
- San Diego Community Power - 939,547 customers, residential 15.76¢
- Clean Power Alliance of Southern Califor - 819,661 customers, residential 13.95¢
- Sunrun Inc. - 796,359 customers, residential 26.53¢
- Ava Community Energy - 724,515 customers, residential 14.48¢
- Sacramento Municipal Util Dist - 675,491 customers, residential 18.93¢
- Marin Clean Energy - 594,597 customers, residential 15.00¢
All California utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #14328 in the EIA frame.