City of Monroe - (NC)
Municipal electric utility · North Carolina · #936 of 3,199 U.S. utilities by customers · EIA utility #12801
City of Monroe - (NC) is a municipal electric utility serving 13,733 customers in North Carolina. In 2025 it sold 752 gigawatt-hours of electricity for $61.52M in revenue, an average realized rate of 8.17¢ per kWh across all customer classes and 11.72¢ per kWh for residential customers. Its reported service territory covers 1 counties. EIA records its activities as: distribution.
Customers, sales and rates by customer class (2025)
| Class | Customers | Sales (GWh) | Revenue | Avg realized rate | Share of sales |
|---|---|---|---|---|---|
| Residential | 11,313 | 132 | $15.42M | 11.72¢ | |
| Commercial | 2,307 | 169 | $16.30M | 9.62¢ | |
| Industrial | 113 | 451 | $29.80M | 6.60¢ | |
| Total | 13,733 | 752 | $61.52M | 8.17¢ |
Average realized rate = revenue divided by sales as reported on EIA Form 861. It blends fixed charges, demand charges and riders into one per-kWh figure; it is not the utility's tariff rate. Estimated residential bill assumes the average residential customer's actual 2025 usage (969 kWh/month).
Five-year trend
| Year | Customers | Sales (GWh) | Revenue | Residential rate |
|---|---|---|---|---|
| 2021 | 11,231 | 623 | $56.36M | 13.06¢ |
| 2022 | 11,634 | 669 | $58.23M | 13.11¢ |
| 2023 | 12,193 | 679 | $58.47M | 13.06¢ |
| 2024 | 12,905 | 723 | $62.38M | 12.28¢ |
| 2025 | 13,733 | 752 | $61.52M | 11.72¢ |
Reliability (2025)
Average outage time (SAIDI): 31 minutes per customer per year
Average outages (SAIFI): 0.52 per customer
Average restoration time (CAIDI): 59 minutes
As reported for North Carolina under the IEEE standard, with major event days included where the standard reports them. Lower is better; see the reliability rankings.
Energy supply (2025)
Net generation: — GWh
Wholesale power purchased: 771 GWh
Winter peak demand: 116 MW
Energy losses: 2.4% of energy handled
Meters & rooftop solar (2025)
Smart (AMI) meters: 0.0% of 14,726 meters
Counties served
Union, NC
Other large utilities in North Carolina
- Duke Energy Carolinas, LLC - 2,962,438 customers, residential 13.43¢
- Duke Energy Progress - (NC) - 1,782,155 customers, residential 15.07¢
- EnergyUnited Elec Member Corp - 145,028 customers, residential 11.61¢
- Brunswick Electric Member Corp - 118,326 customers, residential 13.34¢
- Union Electric Membership Corp - (NC) - 90,148 customers, residential 13.92¢
- Jones-Onslow Elec Member Corp - 85,801 customers, residential 13.39¢
- Fayetteville Public Works Commission - 85,088 customers, residential 12.14¢
- Blue Ridge Elec Member Corp - (NC) - 81,175 customers, residential 14.92¢
All North Carolina utilities and rates
Source: U.S. Energy Information Administration, Form EIA-861 2025 (filed by the utility; figures as published). Utility #12801 in the EIA frame.